Privacy Policy
Last updated: January 2025
1. Introduction
RepairerChoice ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website repairerchoice.com.
2. Information We Collect
2.1 Information You Provide
We may collect information you voluntarily provide, including:
- Contact information (name, email address, phone number) when submitting enquiries
- Business information when claiming or submitting a workshop listing
- Any other information you choose to provide
2.2 Automatically Collected Information
When you access our website, we may automatically collect:
- Device and browser information
- IP address (anonymised for analytics)
- Pages visited and time spent on pages
- Referring website
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our directory service
- Process workshop listing submissions and claims
- Respond to your enquiries
- Improve our website and services
- Monitor and analyse usage patterns
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in operating our website
- Legal authorities when required by law
- Third parties with your explicit consent
5. Workshop Listing Information
Information submitted as part of a workshop listing (business name, address, contact details, capabilities) is intended for public display in the directory. Workshop owners can claim their listings to control and update this information.
6. Cookies
We use essential cookies to ensure our website functions correctly. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
7. Data Security
We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Lodge a complaint with the Information Regulator
9. Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us via our support form: