Terms of Use
Last updated: January 2025
1. Acceptance of Terms
By accessing and using RepairerChoice (repairerchoice.com), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website.
2. Description of Service
RepairerChoice is a directory of panel beaters and collision repairers in South Africa. We provide:
- A searchable directory of workshops
- Information declared by workshop owners
- Educational content about vehicle repairs and insurance claims
3. Important Disclaimers
3.1 No Recommendations
RepairerChoice does not rank, rate, or recommend repairers. The appearance of a listing does not constitute an endorsement. The order in which listings appear is determined alphabetically or by search relevance, not by quality, payment, or preference.
3.2 Information Accuracy
Information displayed on RepairerChoice is declared by workshop owners or gathered from publicly available sources. While we make reasonable efforts to verify information, we cannot guarantee its accuracy, completeness, or currency. You should verify all information directly with the workshop before making decisions.
3.3 No Liability for Third Parties
RepairerChoice is not responsible for the quality, safety, or legality of services provided by any workshop listed in our directory. Any transaction or interaction between you and a workshop is solely between you and that workshop.
4. User Responsibilities
When using RepairerChoice, you agree to:
- Provide accurate information when submitting or claiming listings
- Not submit false, misleading, or defamatory information
- Not attempt to impersonate another person or business
- Not use automated systems to access our website without permission
- Not engage in any activity that disrupts or interferes with our service
5. Workshop Listings
5.1 Claiming a Listing
Workshop owners may claim their listing by verifying their ownership. Verification may require providing business documentation or confirming via an official business email address.
5.2 Accuracy of Listed Information
Workshop owners who claim their listings are responsible for ensuring the accuracy of their information. Knowingly providing false information may result in listing suspension.
5.3 Verification Status
A "Verified" badge indicates that we have reviewed evidence supporting certain claims (such as OEM approvals or insurer relationships). It does not constitute an endorsement or guarantee of service quality.
6. Data Scraping and Automated Access
6.1 Prohibited Activities
You may not, without our express prior written permission:
- Use any robot, spider, scraper, data mining tool, or other automated means to access, collect, copy, or download content from our website
- Use automated systems or software to extract data from our pages for any commercial, research, or analytical purposes
- Compile, repackage, disseminate, or create derivative works from our directory listings or database content
- Use any data obtained from our website to train artificial intelligence or machine learning models
- Access our website at a rate that exceeds what a human could reasonably achieve through manual browsing
- Circumvent or attempt to circumvent any technical measures we employ to protect our content
6.2 Enforcement
We actively monitor for unauthorized scraping activity. Violations may result in immediate blocking of your IP address, legal action seeking damages and injunctive relief, and reporting to relevant authorities. We reserve the right to pursue all legal remedies available under South African and international law, including claims under the Protection of Personal Information Act (POPIA), copyright law, and common law remedies for misappropriation.
6.3 Legitimate Access
Businesses seeking bulk data access or API integration should contact us via our support form. We may offer commercial data licensing arrangements on a case-by-case basis.
7. Intellectual Property
All content on RepairerChoice, including text, graphics, logos, database compilations, and software, is the property of RepairerChoice or its content suppliers and is protected by South African and international copyright laws. Our database of workshop listings constitutes a protected compilation under the Copyright Act.
8. Limitation of Liability
To the maximum extent permitted by law, RepairerChoice shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of or inability to use our service.
9. Indemnification
You agree to indemnify and hold harmless RepairerChoice, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our service or your violation of these Terms.
10. Modifications to Service
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without notice.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
12. Changes to Terms
We may revise these Terms at any time by updating this page. Your continued use of the website following any changes constitutes acceptance of the new Terms.
13. Contact
Questions about these Terms should be submitted via our support form: