Will my warranty be affected if I choose my own repairer?

Understanding how your choice of panel beater may relate to your vehicle's manufacturer warranty.

Vehicle manufacturer warranties

Your vehicle's manufacturer warranty typically covers defects in materials and workmanship. The relationship between accident repairs and your warranty depends on several factors:

Warranty scope

• Manufacturer warranties generally cover original components and systems
• Accident damage is typically not covered by the manufacturer warranty
• Repairs from accident damage are usually covered by the repairer's workmanship guarantee

OEM vs aftermarket parts

The type of parts used in repairs may be relevant:

• OEM (Original Equipment Manufacturer) parts: Parts made by or for the vehicle manufacturer
• Aftermarket parts: Parts made by third-party manufacturers
• Using non-OEM parts for accident repairs generally does not void your entire vehicle warranty
• However, if an aftermarket part causes damage to another component, that specific damage may not be covered

A common concern: choosing your own repairer typically does not void your vehicle warranty for unrelated components.

OEM-approved repairers

Some vehicle manufacturers maintain networks of approved repairers:

• These workshops have been certified to meet manufacturer standards
• They typically have access to OEM repair procedures and training
• Using an OEM-approved repairer is generally not required to maintain your warranty
• However, it may provide additional assurance that repairs meet manufacturer specifications

Practical considerations

To protect your interests:

• Keep records of all repairs and parts used
• Request information about whether OEM or aftermarket parts are used
• Ensure repairs are carried out according to manufacturer specifications
• Obtain a clear workmanship guarantee from your chosen repairer

Last reviewed: January 2026